DialFlo

Terms of Service

Last updated: November 5, 2026

1. Acceptance of Terms

By accessing or using DialFlo ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

DialFlo is an AI-powered voice dialer platform that makes automated calls, sends SMS messages, and manages lead engagement campaigns on behalf of its users. The Service integrates with third-party CRM platforms and telephony providers.

3. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials and for all activity under your account.

4. Acceptable Use

You agree to:

  • Comply with all applicable laws, including TCPA, GDPR, and CAN-SPAM regulations
  • Only contact individuals who have provided prior express consent
  • Honor do-not-call requests promptly
  • Not use the Service for spam, fraud, or illegal activity
  • Not exceed your plan usage limits or attempt to circumvent billing

5. Billing and Payment

DialFlo uses usage-based billing. You will be charged a monthly platform fee plus per-minute charges for AI calls made. All fees are billed through Stripe. You are responsible for paying all charges incurred under your account.

6. CRM Integrations

When you connect a CRM (such as GoHighLevel, HubSpot, or Close), you authorize DialFlo to access your CRM data as needed to operate the Service. You may disconnect integrations at any time through the Integrations settings page.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. You retain ownership of your data. We process it only to provide the Service.

8. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. We may perform maintenance or updates that temporarily affect availability.

9. Limitation of Liability

DialFlo is provided "as is." We are not liable for any indirect, incidental, or consequential damages arising from your use of the Service, including but not limited to lost revenue, missed calls, or CRM data issues.

10. Termination

Either party may terminate this agreement at any time. Upon termination, your access to the Service will be revoked and your data will be retained for 30 days before deletion, unless you request immediate deletion.

11. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the updated Terms.

12. Contact

Questions about these Terms? Contact us at support@dialflo.io.